WooCommerce / WordPress

AI shopping assistant for WooCommerce.

A WordPress plugin that adds a chat assistant to your WooCommerce storefront. Shoppers ask in plain language — "what's waterproof under £50?", "do you ship to Ireland?" — and it answers from your actual products and policy pages, then adds the right item to the basket.

See it on your catalogue Pricing from £49/mo

What it does

A normal WordPress plugin

Install it, paste an API key, and it runs. No theme edits, no block templates to rebuild, no separate hosting. It works with block and classic themes alike.

Syncs more than products

Products, variations, prices, stock, categories, attributes and review excerpts, plus your pages, posts and any custom post type you opt in — so the assistant can answer from your shipping policy as readily as from your catalogue.

Live coupons

Active, unexpired WooCommerce coupons sync across, so the assistant can surface a real discount code instead of inventing one.

Adds to the WooCommerce basket

Add-to-basket goes through WooCommerce itself, so your cart, totals, taxes and shipping rules apply exactly as they always do.

Order tracking in chat

"Where is my order?" returns a compact order card with status, items and a carrier tracking link. Logged-in customers see recent orders; guests verify with an order number and email.

The AI runs on our servers

The plugin's job is on the WordPress side: keep your store in sync and print a small loader. Understanding the question and generating the reply happen on idea89's infrastructure, so your host does not carry the load.

Installing on WooCommerce

Install the plugin. From Plugins → Add New, search for "IDEA89 AI Shopping Assistant", or upload the zip.
Activate and add your key. WooCommerce → idea89. Paste the API key from your dashboard and use Test Connection to confirm it reaches your site.
Choose what to sync. Products and categories are on by default; opt in your pages, posts or custom post types.
Style the widget. Set the assistant's name, your brand colour, the welcome message and where the launcher sits.
Go live. Switch it on. The widget appears on the storefront with no theme changes.

Requirements

WordPress	6.4 or later
WooCommerce	8.0 or later (tested to 11.0)
PHP	7.4 or later
Plugin slug	`idea89-ai-shopping-assistant`
Themes	Block and classic themes both supported; no template overrides
Licence	GPL-2.0-or-later

WooCommerce questions

Does it work with block themes and the site editor?

Yes. The widget is printed by the plugin rather than placed in a template, so it works the same on block themes, classic themes and page builders.

Will it slow down my WordPress site?

The AI runs on idea89's servers, not your host, so your site is only serving a small asynchronous loader. There is no model inference happening on your WordPress install.

Does it handle variable products?

Yes. Variations sync with their own prices and stock levels, so the assistant can talk about a specific size or colour and add that variation to the basket.

Can it answer from my blog and policy pages?

Yes. Pages, posts and custom post types you opt in are indexed and searched, rather than dumped into every reply, so a large blog does not overwhelm the assistant.

What happens to shopper conversations?

Conversations are stored in the EU and are never used to train models. A data processing agreement is available, and shoppers can have their data erased on request.

Watch it answer for your WooCommerce catalogue.

Point it at your store and get a working assistant on your real products in about two minutes. No install, no code, no card.

Try it on your store Start free trial